Customer support

If you have any questions or problems, please contact our customer support.

From the Director

  • Click Help > Report issue

From the Web

  1. Go to →

  2. Click "Submit a request"

  3. Sign in with your Pixotope Cloud credentials

Give feedback

We would love to hear your opinion about Pixotope. If you have any feedback on the product or wish to suggest things we can improve or ideas we should implement, please contact our product team.

Checking version numbers

Pixotope Director

Go to Windows menu > Help

Pixotope Editor

Go to Help > About

View the EULA, Privacy Policy and Subscription agreement

End-user license agreement

Privacy policy

Subscription agreement

Or in Director go to Windows menu > Help