Skip to main content
Skip table of contents

Monitoring machine health - PRODUCTION

The panels in the diagnostics section allow you to

  • Monitor hardware data

  • Switch between main and backup machines using an external Videohub router

Want to check the network health? Learn more about how to test the network health

Monitor hardware data

Monitoring machine data in real time can be essential for identifying failing hardware.

Our health panel shows you the current state of relevant hardware data on all connected machines.

Hardware data

  • CPU core temperature

  • CPU core utilization

  • Video card temperature

  • RAM memory usage

  • GPU core temperature

  • GPU core utilization

  • GPU memory usage

States

Not running

Normal

Warning

Critical

Screenshot 2024-10-09 at 13.46.55.png
Screenshot 2024-10-09 at 13.43.07.png
Screenshot 2024-10-09 at 13.44.21.png
Screenshot 2024-10-09 at 13.45.26.png
Screenshot 2024-10-09 at 13.44.35.png

To get this real time data from your hardware, our Pixotope diagnostics service needs elevated permissions. Windows' User Account Control needs to be confirmed

  • for every monitored machine

  • on every restart (unless User Account Control is deactivated)

Set up health monitoring

  1. Go to PRODUCTION > Diagnostics > Health

  2. Click "Start local diagnostics service" and confirm the User Account Control dialog

    • This starts the Pixotope diagnostics service

  3. If visible machines are missing data

    1. Access the Director on this machine

    2. Go to PRODUCTION > Diagnostics > Settings

    3. Click "Start local diagnostics service" and confirm the User Account Control dialog

Adjust the amount of machines displayed in a row

  1. Go to PRODUCTION > Diagnostics > Settings

  2. Change the number of machines displayed in a single row

Adjust thresholds

The default thresholds for when a Warning or a Critical state should be displayed might differ depending on your hardware or the levels you run. To adjust them

  1. Go to PRODUCTION > Diagnostics > Settings

Parameter

Default threshold
Warning

Default threshold
Critical

CPU core temperature

75°C

85°C

CPU core utilization

50%

60%

Video card temperature

60°C

75°C

RAM memory usage

50%

70%

GPU core temperature

85°C

95°C

GPU core utilization

75%

95%

GPU memory usage

60%

80%

Switch between Main and Backup machines

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.