Install Pixotope

Hardware and software setup

Check out the hardware and software requirements before starting the installation.

Recommendations

• Have the latest Windows updates installed

  • Pause updates while you are in production (you can pause updates for a specified period of time in the Windows Update settings)

• Disable Smart App Control of Windows 11

• Do a clean-install of the Nvidia display drivers without Geforce Experience - Nvidia driver installation

• Disable any third-party program that adds an overlay

  • In the Nvidia App, Find Settings → Nvidia Overlay and disable it, as well as Game filters and Photo mode.

• Do not install any tweaking or overclocking programs

• For performance-critical setups: Make sure your hardware has sufficient cooling, since CPUs/GPUs start thermal throttling around 85-90 degrees, which will cause stuttering and hitching

• If the computer has an NPU (Neural Processing Unit) and the engine crashes, find the NPU in the Windows Device Manager and disable it.

Network setup

We recommend using static IP addresses in a production environment. You can, however, also use DHCP.

An internet connection is required for the initial activation of the license and for the Online license mode.

Ports required

Port conflicts

In the event of a port conflict, we recommend stopping any processes that are blocking the ports used by Pixotope.

To check which processes are using the port:

• Open Resource Monitor > Network tab > Listening Ports

For Active Directory setups

Add the following system path to the environment variable PATH:

C:\Windows\System32\WindowsPowerShell\v1.0

Firewall configuration

In addition to the required ports, the following domains must be accessible through your firewall:

User permissions

Pixotope requires administrator rights for installation only. After installation, standard (non-admin) users can run Pixotope.

Exceptions requiring administrator rights at runtime

If your users do not need these features, no admin rights are required after installation.

Folder permissions

Standard users need read and write access to the following locations:

Antivirus exclusions

Some antivirus software may flag or block Pixotope executables. Add the following exclusions to your antivirus or endpoint protection configuration:

Language support

Pixotope supports the usage and display of characters for most languages out of the box.

Download software

1. Log in to Pixotope Cloud → Pixotope Cloud

2. Go to Downloads and choose a product section

3. Choose a version

Run the installer

Unzip the Pixotope installer zip file and run the Pixotope installer located in the root folder.

Select features

Automatically upload crash data

Select an installation folder

By default, Pixotope Suite will be installed in the folder:

C:\Pixotope\[Version number].[Build number]\

Migrate data

In case a previous version was found in the same installation folder, the installer offers to copy data across, including

• Machine settings

• Show files

• Lens files

• XR Color profiles

• Synced storage history (for Server and Stand-alone)

The installer uses a non-destructive merge where your modified files are never overwritten.

Start the installation

This will take several minutes. Please ensure that you do not interrupt the process. 

Network install

Network install allows you to install and launch a new Pixotope Graphics version on all connected machines.

1. Download the new installer

2. Open the PX - Network install control panel from the control panel library

3. Right-click the downloaded installer zip file and copy its file path

   

4. Paste the file path into the Installer path field in the control panel

5. Make sure that Pixotope Graphics is running on all connected machines

6. Click "Start network install”

   • The process is started

   • In case of an error it would show success:false in the Response field

Silent and automated install

The Pixotope installer supports command-line parameters for silent and automated installations.

Basic silent installation

To install Pixotope without user interaction, run the installer with the /SILENT or /VERYSILENT parameter:

Pixotope_Installer.exe /VERYSILENT

Both modes install Pixotope with the default settings

• all components

• default installation path

Save and reuse an installation configuration

To customize which components are installed, installation path, and other options, without editing the configuration file manually, you can save your choices from one installation and reuse them on other machines.

Step 1 - Save the configuration

1. Run the installer on one machine with the /SAVEINF parameter:

Pixotope_Installer.exe /SAVEINF="C:\pixotope_config.inf"

2. This opens the installer wizard as usual. Walk through the steps and select your preferred options (components, installation folder, etc.). When the installation finishes, your choices are saved to the specified .inf file

Step 2 - Review the configuration file

The generated .inf file looks something like this:

[Setup]
Lang=english
Dir=C:\Pixotope\26.1.0.21900
Group=Pixotope 26.1.0.21900
NoIcons=0
SetupType=custom
Components=licensing,core,livingphoto,utilities,engine,crashdata
Tasks=

You can edit this file to change the configuration. For example, to skip the Engine component, remove engine from the Components line. To skip automatic crash data upload, remove crashdata.

Step 3 - Reuse the configuration

1. Copy the .inf file to the target machines and run the installer with /LOADINF and /VERYSILENT:

Pixotope_Installer.exe /VERYSILENT /LOADINF="C:\pixotope_config.inf"

2. This installs Pixotope silently using the saved settings — same components, same paths, same options.

Additional command-line parameters

The Pixotope installer is built with InnoSetup and supports its standard command-line parameters:

For a full list, check out → InnoSetup documentation on command-line parameters

Next step

Continue to Starting Director