Monitoring machine health - PRODUCTION

The panels in the diagnostics section allow you to

  • Monitor hardware data

  • Switch between main and backup machines using an external Videohub router

Want to check the network health? Learn more about how to Check the network health

Monitor hardware data

Monitoring machine data in real time can be essential for identifying failing hardware.

Our health panel shows you the current state of relevant hardware data on all connected machines.

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Hardware data

  • Frame rate

  • CPU frequency

  • CPU utilization

  • GPU frequency

  • GPU memory usage

  • GPU temperature

  • GPU utilization

  • RAM usage

  • Video card temperature (if available)

States


Not running

Normal

Warning

Critical

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To get this real time data from your hardware, our Pixotope diagnostics service needs elevated permissions. Windows' User Account Control needs to be confirmed

  • for every monitored machine

  • on every restart (unless User Account Control is deactivated)

Set up health monitoring

  1. Go to PRODUCTION > Diagnostics > Health

  2. Click "Start local diagnostics service" and confirm the User Account Control dialog

    • This starts the Pixotope diagnostics service

  3. If visible machines are missing data

    1. Access the Director on this machine

    2. Go to PRODUCTION > Diagnostics > Settings

    3. Click "Start local diagnostics service" and confirm the User Account Control dialog

Adjust the amount of machines displayed in a row

  1. Go to PRODUCTION > Diagnostics > Settings

  2. Change the number of machines displayed in a single row

Adjust thresholds

The default thresholds for when a Warning or a Critical state should be displayed might differ depending on your hardware or the levels you run. To adjust them

  1. Go to PRODUCTION > Diagnostics > Settings

Parameter

Default threshold
Warning

Default threshold
Critical

Used for automatic failover

CPU frequency

3200 Mhz

2700 Mhz


CPU utilization

50%

60%

Yes

GPU frequency

1500 Mhz

1000 Mhz


GPU memory usage

80%

90%

Yes

GPU temperature

85°C

95°C

Yes

GPU utilization

75%

95%

Yes

RAM memory usage

50%

70%

Yes

Switch between Main and Backup machines